FAQ
We launched worldwide on November 2017. We are a show around service and not a tour guide agency or operator as such we do not require the need for a licens...
Sat, 9 Jun, 2018 at 12:41 PM
Please send an email to contactus@tourzan.com with the subject, “complaint regarding tourist/guide.” Please include the type of user you encountered and if ...
Tue, 7 Aug, 2018 at 12:17 AM
The five day grace period is the timeframe in which we hold the completed order from processing as a payout. This is a liability time period for Tourzan. It...
Tue, 7 Aug, 2018 at 12:18 AM
After the 5 day grace period has passed payouts are initiated on the 1st and the 15th of the month Pacific Standard Time.
Tue, 7 Aug, 2018 at 12:18 AM
Tourzan.com has a service fee of 13%. This fee pays for the ongoing development of the platform, allows us to provide insurance on all tours globally, keeps...
Tue, 7 Aug, 2018 at 12:19 AM
Secure is an understatement. We are working with two companies who maintain our PCI compliance. We use Braintree payments, a paypal company for processing i...
Tue, 7 Aug, 2018 at 12:19 AM
Meeting new people can sometimes can be a little nerve racking. This is why tourzan.com requires identity verification on all local guides before they becom...
Tue, 7 Aug, 2018 at 12:20 AM
When you want to travel somewhere, you look up that city and pair your interests to that of a genuine local. From there you can adjust price points and servi...
Tue, 7 Aug, 2018 at 12:20 AM
It is 100% free to list and advertise your self or business. We help with initial marketing for all new profiles Fully featured dashboard for creating, ...
Tue, 7 Aug, 2018 at 12:21 AM
Peace of mind. Every guide that can book through us have been verified and vetted We act as an extra layer of reassurance and handle any issues that migh...
Tue, 7 Aug, 2018 at 12:21 AM